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Horizon Support

We’re here to help. Browse quick fixes or reach the Helpdesk.

Chat on WhatsAppEmail Helpdesk
Support line: +1 (763) 319-4582(WhatsApp preferred)
WhatsApp Helpdesk
Fastest response for urgent issues.
Email Support
Best for detailed complaints.
Support hours
24/7 monitoring for priority cases.
Include a reference ID when possible
If your issue relates to a deposit or transfer, paste the reference ID so we can resolve it faster.

Quick answers

Deposits go through OTP verification first, then enter an admin approval queue. Once approved, your balance updates and you’ll get a notification.
Still stuck? Use WhatsApp or email above.

Submit a complaint

This form records your issue locally and shows “Complaint sent”. For real support, use WhatsApp or email.

Helpdesk: Horizonbankhelpdesk@gmail.com • WhatsApp: +17633194582
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