Horizon Support
We’re here to help. Browse quick fixes or reach the Helpdesk.
Support line: +1 (763) 319-4582(WhatsApp preferred)
WhatsApp Helpdesk
Fastest response for urgent issues.
Email Support
Best for detailed complaints.
Support hours
24/7 monitoring for priority cases.
Include a reference ID when possible
If your issue relates to a deposit or transfer, paste the reference ID so we can resolve it faster.
Quick answers
Deposits go through OTP verification first, then enter an admin approval queue. Once approved, your balance updates and you’ll get a notification.
Still stuck? Use WhatsApp or email above.
Submit a complaint
This form records your issue locally and shows “Complaint sent”. For real support, use WhatsApp or email.
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